What Should You Really Expect a Virtual Assistant to Know?
When you’re hiring a virtual assistant (VA), it’s easy to get caught up in questions about degrees, certifications, or formal education. But here’s the truth: what really matters when it comes to a VA’s background might surprise you.
Degrees and certificates can look impressive, but they don’t always reveal how someone actually works, communicates, or handles the tasks you need done. So what should you be focusing on?
Common Misconceptions About VAs
Thinking VAs need formal degrees or certifications to be qualified.
Assuming that education automatically equals relevant, real-world experience.
Believing there’s a one-size-fits-all checklist for what a VA “should” know.
What Actually Matters When Hiring a Virtual Assistant
Practical skills: Familiarity with tech tools like Canva, Trello, Calendly, or whatever you use. Strong communication and follow-through are key.
Relevant experience: Past client work, systems they’ve set up or managed, and portfolio pieces that show their capabilities.
Adaptability and willingness to learn: A growth mindset beats a certificate any day. You want a VA who’s ready to learn your unique processes and grow with your business.
Remember: You’re hiring for fit and function, not a framed piece of paper.
What to Look for Instead
Ask about the tools they know and how they’ve used them in real projects.
Notice if they take initiative, communicate clearly, and stay organized.
Don’t be afraid to start with a small paid test task to see how they work within your business world.
Optional training is a bonus but not a deal-breaker.
The Outcome? A Better VA Hiring Experience
When you focus on practical skills and attitude, rather than just education credentials, you:
Find the right support that fits your business needs.
Empower your VA to show up with their full skill set and confidence.
Build a working relationship based on trust and clear expectations, not assumptions.
Ready to find the VA who truly fits your business? Start by focusing on what really matters, skills, experience, and attitude.
